Emergency service available. Cooler down? Call (863) 661-0830
Emergency service available

Food at risk? Call now.

Walk-in down, freezer warming up or a cooler that quit before service. Emergency service is available. Call and we’ll get a tech rolling.

  • Emergency service available
  • Licensed & insured
  • Most fixes in one visit
  • All major brands

Book a service visit

Name and number to start. We’ll ask about the equipment next, then call you to set a time.

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Food at risk right now? Call (863) 661-0830 instead.

Emergency service available

When it can’t wait until morning

Refrigeration never picks a good time to fail. It’s the Friday night rush, the Sunday of a holiday weekend, or 3 a.m. after a thunderstorm knocked the power out. That’s why we offer emergency service.

Tell us what the thermometer says and what the unit is doing. We’ll walk you through what to check and how to protect your product while a tech heads your way.

Call right away if…

  • Your cooler is at 41°F or warmer and climbing
  • Your freezer is above 0°F and softening
  • The unit won’t turn on or keeps tripping the breaker
  • Water is pouring out of the box or the ice machine
  • You smell burning or hear a loud bang from the unit
  • It quit after a storm or power outage
What we work on

While you wait for us

A few things that protect your food and help us fix it faster.

  • Keep the doors shut as much as possible
  • Check the breaker and the disconnect switch
  • Write down the temperature and the time
  • Move high-risk food to a working unit or ice
  • Don’t chip ice off the coil with a knife
  • Snap a photo of the data plate for us
Quick check

How cold is your cooler?

Slide to what your walk-in, reach-in or freezer thermometer says right now. We’ll tell you how worried to be, and what to do next.

Food code rule of thumb: coolers hold 41°F or colder, freezers 0°F or colder.

38°F
30°F55°F
Nice and chilly.

You’re in the safe zone. Keep it that way with regular maintenance.

See maintenance plans
SOSEmergency service available
1 tripFor most fixes. Trucks carry common parts
41°FThe line we keep your food under
AllMajor brands, old and new
Why us

Built for kitchens that can’t wait

When a walk-in quits, every hour costs you product and a health-code headache. We keep the whole thing simple: you call, we listen, and we get there with the parts to fix it.

  • Emergency service available

    When a cooler quits and food is at risk, call. We treat it like the emergency it is.

  • Parts on the truck

    Fan motors, contactors, thermostats, gaskets and more ride along, so most jobs get done in one visit.

  • Every major brand

    Reach-ins, ice machines, walk-ins and cases from all the big names, old and new.

  • Licensed and insured

    Straight answers on what’s wrong and what it costs before we start.

The brands we service

And just about every other commercial make.

  • True
  • Hoshizaki
  • Manitowoc
  • Scotsman
  • Traulsen
  • Beverage-Air
  • Kolpak
  • Heatcraft
FAQ

Emergency service questions

Anything else? Call us at (863) 661-0830.

Do you offer emergency service?

Yes. Emergency service is available. Call and tell us what the unit is doing and what the thermometer says.

How fast can you get here?

It depends on where you are and what else is on the schedule. We’ll give you an honest time estimate on the phone. Maintenance plan members get priority.

At what temperature do I need to throw food out?

Florida’s food code requires cold food held at 41°F or below. How long food can safely sit above that depends on the food and how warm it got. Your health inspector or the food code has the specifics. We focus on getting the unit cold again fast.

Should I turn the unit off?

If you smell burning, see smoke or hear a loud bang, turn it off at the disconnect and call us. Otherwise leave it on and keep the door closed while we’re on the way.

Service area

Polk County to the Gulf, covered

Based in Winter Haven, we cover Polk, Hillsborough and Pinellas counties, from Lakeland and Bartow to Tampa, St. Pete and Clearwater. Not sure you’re in range? Call (863) 661-0830.

Don’t wait on a form.

If food is at risk, call. Emergency service is available.

(863) 661-0830
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Licensed and insured. We call to confirm a time before anyone rolls.

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Need us sooner? Call (863) 661-0830.